Sample recovery packet

A report built for a specific credit request

The packet shows the variance, source evidence, confidence, and suggested action for each disputed line.

No upfront fee. If you approve moving forward and credits are recovered, our fee is 30% of recovered credits. If nothing is recovered, you pay $0.

Possible overcharge

$3,060

Before 3PL review

Invoices reviewed

Jan-Mar 2026

Highest category

Storage fees

$2,120 variance

Confidence

Medium/high

Evidence attached

Line-item findings

Each row ties a billed charge to a rate card, export, storage report, or supporting calculation.

Admin-reviewed before sending

DateLine itemVarianceEvidenceConfidenceDispute action

Mar 31, 2026

Storage - standard bin days

Storage overbilling

$2,120

$6,840 billed

$4,720 expected

Storage report shows 11,800 standard bin-days. Rate card lists $0.40/bin/day; invoice used $0.58/bin/day.

high

Please review March standard bin storage. The rate card supports $0.40/bin/day for 11,800 bin-days, not the $0.58/bin/day applied.

Mar 31, 2026

Pick/pack - duplicate first pick

Duplicate pick/pack charge

$720

$1,960 billed

$1,240 expected

Order export contains 1,240 shipped orders. Invoice includes 1,240 first-pick charges and an additional 720 first-pick adjustments with no matching order IDs.

medium

Please provide the order-level basis for the 720 additional first-pick adjustments or issue a credit if these were duplicate pick fees.

Mar 1, 2026

Carrier surcharge passthrough

Carrier passthrough mismatch

$220

$3,140 billed

$2,920 expected

Carrier surcharge export totals $2,920 for billed shipments. Invoice passthrough line totals $3,140 without a supporting surcharge code.

medium

Please reconcile the carrier surcharge passthrough line against the attached shipment surcharge export and credit unsupported markup.

Dispute email draft

Hello,

We reviewed the February and March fulfillment invoices against the current rate card, storage report, and order export.

The attached packet identifies possible overcharges totaling $2,840. The largest variance appears to be standard bin storage, where the March invoice used $0.58/bin/day while the signed rate card lists $0.40/bin/day.

Please review the attached line-item evidence and either provide the supporting calculation for these charges or issue the appropriate credit on the next statement.

Thank you.