Start free audit
Start with the company, then the evidence.
Create the case first. The next screen asks for one invoice and one rate card. Redacted documents are fine when dates, amounts, line items, IDs, and quantities still match.
What the desk needs next
One invoice and one rate card is enough to begin. Exports and reports make the first packet easier to defend.
- 3PL invoice PDF or CSV
- Rate card or pricing sheet
- Order export CSV if quantities are disputed
- Contract or storage report if those terms are disputed
No Shopify or 3PL login is needed for the first review.
No upfront fee. If you approve moving forward and credits are recovered, the fee is 30% of recovered credits. If nothing is recovered, you pay $0.