Answer first
3PL overcharge recovery is the work of finding billing variances, proving the expected charge, and preparing a credit request your fulfillment provider can review.
What to check
- Duplicate operational fees such as pick, receiving, and return lines.
- Rate-card mismatch on recurring fulfillment charges.
- Storage overbilling caused by bin-day, pallet, or long-term storage math.
- Passthrough charges that exceed the supporting carrier or service export.
Evidence to collect
- Invoice line-item detail
- Signed rate card
- Prior month invoice for comparison
- Warehouse activity reports
- Carrier or surcharge exports
How to frame the dispute
A useful recovery packet separates possible credit value from confirmed recovery. The 3PL still reviews the evidence, but the request is easier to answer because every variance has a source.
FAQ
What happens if no overcharge is found?
With Mockly's free initial review, you pay $0 if there is no recovery case.
Does Mockly contact the 3PL automatically?
No. Customers decide whether to send the packet. Mockly does not contact the provider automatically.